Thank you for taking this quiz! Here is the "answer key" for the Logistics Quiz. Please note, there might be information in the answers here that wasn't information in the training material. Please use both this and the info on our website to learn as much as you can. I'd love to hear from you if there's any clarification you need. I'm always adapting and improving our training material. These procedures and protocols should be followed, unless you're given different directions by a manager.
Which 2 apps do you need? : Group Me for communication with the managers and the whole team.
Zenmaid for schedules, addresses, clocking in/out, and client notes
When do you start recording mileage every day? When do you record your ending mileage each day? : When you clock in to Non cleaning time at the beginning of the day (whether that's the office when you pick up or the first house). Record ending mileage when you clock out of non cleaning time at the end of the day (whether that's your last house or the office). Subtract the beginning number from the ending number and write down your daily total.
What should you do with each message from a manager in the All Staff Chat? : Read, ask questions if needed, reply if you want, and always acknowledge with some kind of emoji.
When and where do you submit your mileage totals? : Every 2 weeks in the manager group me message on the Friday that is not payday.
Do you get paid on the drive from your house to the office/first client home?: No. That's normal commute.
When exactly do you clock in to each client's home in ZenMaid? : After you get supplies out of the car, when you start walking towards the house. (In case clients don't have parking super close to their house, we are then on clock for the time we walk up to the house). Or if they spend a lot of time talking to the cleaners before they get started, that time is on the clock.
